TERMS & CONDITIONS

AVAILABILITY

All purchases are contingent upon current availability and payment authorisation. If an artwork has already been sold in our gallery before an online purchase is completed, you will be notified, and no payment will be processed. Payment will only be processed once we have verified the artwork's availability and confirmed the delivery costs with you.

DELIVERY

Shipping costs are determined based on the size, weight, and value of the artwork. If there is any change in the delivery cost, we will notify you before processing the payment. In the rare event of loss or damage during transit, we will issue a refund for the artwork, provided that proof of loss or damage is submitted.

DAMAGES AND ISSUES

Please check your order upon receipt and contact us right away if the item is defective, damaged, or if you received the wrong item. This will allow us to assess the situation and resolve it promptly.

RETURN OF PURCHASE

If you are not completely satisfied with your purchase for any reason, you may return the artwork for a full refund. Cancellations must be advised either by email or phone, within 7 days of receiving the item. While providing a reason is not required, we always appreciate customer feedback. If your return is accepted, we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The purchaser is responsible for covering the return shipping costs. The artwork must be returned in its original condition and packaging.

All disputes will be resolved under Scottish law.